Global Hola

We are seeking a proactive and detail-oriented Virtual Assistant to support a boutique hospitality business in the outdoor lodging and campground industry. The ideal candidate will assist with administrative tasks including digital file organization, light accounting, inbox and platform management, and basic marketing execution. This role is perfect for someone who thrives in a flexible, asynchronous remote environment, possesses strong organizational and communication skills, and can take ownership of recurring weekly tasks with minimal supervision.

Work schedule

• Part-time, approximately 20 hours per week
• Schedule is flexible; no set working hours required
• Occasional alignment with Pacific Standard Time (PST) for check-ins as needed

Responsibilities:

- Manage and monitor email inboxes, respond to basic guest inquiries, and flag important messages

- Maintain and update listings on platforms like Airbnb, Hipcamp, VRBO, and Glamping Hub, ensuring accuracy and consistency

- Organize and consolidate Google Drive folders across multiple accounts; assist in streamlining digital file systems

- Collect booking and transaction data from various platforms, download statements, and assist with categorizing financial data in spreadsheets

- Manage content scheduling for Instagram and Facebook using provided materials

- Format and distribute email newsletters via MailerLite or similar email tools

- Support the transition from QuickBooks to simpler accounting or spreadsheet-based systems

- Perform ongoing admin support including downloading bills, light bookkeeping, and creating reports as needed

- Coordinate with on-site campground staff and provide backup communication coverage when necessary

Qualifications:

- Bachelor’s degree in Business Administration, Communications, Hospitality Management, or related field

- 2+ years of experience in administrative or virtual assistant roles

- Proficiency with Google Workspace (Docs, Sheets, Drive), basic spreadsheet creation, and file management

- Familiarity with Airbnb, Hipcamp, VRBO, and other booking platforms

- Experience using MailerLite (or comparable email platforms), Instagram, and Facebook for business

- Prior exposure to QuickBooks with the ability to adapt to simpler or alternative bookkeeping systems

- Excellent English communication skills—both written and verbal

- Strong organizational skills, attention to detail, and ability to self-manage tasks and timelines

- Experience in hospitality, short-term rentals, or outdoor recreation industry is a plus

- Preference for candidates who are proactive, reliable, and resourceful—ideal for individuals with a background as a small business owner, freelancer, or parent balancing professional commitments

Computer/laptop

Processor: Intel Core i5 or higher

RAM: 8GB or higher 

Storage: 256GB SSD or higher Operating 

System: Windows 10 or macOS 

Display: 13-inch or larger screen size with a resolution of 1920x1080 or higher 

Battery Life: Minimum of 8 hours

Internet

10 Mbps download and 5 Mbps upload

Accessories

Webcam

Noise-canceling headset with mic

Work set-up

Professional/presentable background

Quiet and distraction-free area