Global Hola
Content and Social Media Specialist
We’re looking for a highly creative and detail-oriented Content and Social Media Specialist to join a dynamic marketing team supporting multiple client brands. In this role, you’ll be responsible for developing compelling content and executing social media campaigns that drive engagement, awareness, and results.
You’ll work closely with strategists and internal teams to ensure all content meets brand guidelines, aligns with strategic goals, and is delivered on time.
Work Schedule
- Full-time, 40 hours per week
- Monday to Friday, aligned with U.S. Central Time business hours
Responsibilities
Content Creation & Copywriting
- Write, edit, and proofread clear, engaging, and SEO-optimized content tailored to each client’s brand voice
- Develop social media posts, captions, and content for LinkedIn, Facebook, Instagram, TikTok, etc.
- Maintain high-quality standards and adhere to internal content guidelines
Campaign Execution & Social Media Management
- Set up and manage content queues for assigned clients
- Execute and monitor social media campaigns across platforms
- Collaborate with the strategy team to ensure alignment between content and marketing goals
Content Strategy & Communication
- Meet regularly with strategists to understand content plans and upcoming campaigns
- Make real-time updates and adjustments based on campaign performance or client feedback
Project Management
- Track deadlines and deliverables using internal tools and spreadsheets
- Maintain working knowledge of industry best practices and assigned client verticals
- Respond to internal team inquiries and participate in client planning sessions as needed
Success Metrics / Expected Output
This role will be measured on the following success metrics:
- Retention
- Cancellations
- # of Clients Managed
- Revenue Supported
- Quality Scores
- Client Satisfaction
Qualifications
- Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field
- 2+ years of experience in content creation, copywriting, or social media management
- Solid understanding of social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) and content trends
- Proven ability to create and edit high-quality, engaging content with attention to SEO best practices
- Strong command of grammar, tone, and style tailored to specific brand voices
- Experience using project management tools (e.g., Trello, Asana) and content scheduling platforms (e.g., Buffer, Hootsuite)
- Familiarity with vertical-specific content marketing strategies and client-facing communication
- Ability to manage multiple projects, meet deadlines, and collaborate cross-functionally in a fast-paced environment
- Comfortable responding to internal stakeholders and supporting client success initiatives
- Strong organizational skills with high attention to detail and task accuracy
Computer/laptop
Processor: Intel Core i5 or higher
RAM: 8GB or higher
Storage: 256GB SSD or higher Operating
System: Windows 10 or macOS
Display: 13-inch or larger screen size with a resolution of 1920x1080 or higher
Battery Life: Minimum of 8 hours
Internet
10 Mbps download and 5 Mbps upload
Accessories
Webcam
Noise-canceling headset with mic
Work set-up
Professional/presentable background
Quiet and distraction-free area